A. Yes, orders can be inquired for a return within 14 days of the delivery date for store credit only that is valid for 6 months only

All returned items must be in new, games are unopened and still in its appropriate packaging and clothing items in unworn condition and in the same condition as you received it.

** Caresha Closet Items, Discounted/Sale Items, Limited Edition Releases, Games, Shot Glasses, Headwear, Pre-Owned Luxury Items, Intimate Wear, and Accessories are ALL FINAL SALE.

Items sent back to us without first requesting a return via email will not be accepted.

Returned items received worn or damaged will not be accepted and will be sent back at your expense. We are unable to accept returns after 14 days of the delivery date.

Please note that if we send you a return label, the cost of the return label will be deducted from your store credit. If you would like you can also send the package back at your expense.

FOR EVENT TICKETING

All sales are final. Tickets are non-refundable, non-transferable, and cannot be exchanged. There are no cancellations.

If an event is cancelled, you will get a full refund minus the processing fees.

If an event is postponed or rescheduled, the original tickets are valid for entry at the time of the rescheduled event, your order will not quality for a refund.

Please email support@careshaplease.com to inquire about a return if you meet all guidelines.

When you opt-in for Redo at checkout, your return shipping label is included, allowing you to return any item(s) in your order for an exchange or store credit for FREE. If you decide not to buy Redo or if you prefer a full refund, you can still return your items, but you will be responsible for the cost of the return shipping label.

We now offer return protection for all orders called Redo, which you can purchase at checkout. If you purchase Redo for $1.98 with your order, your return shipping label will be covered! You can return any item(s) in your order for an exchange or store credit for FREE.* Redo covers all items in the cart, you do not need to purchase Redo for each item. If you choose not to buy Redo, or would like a full refund, you can still return, but you will have to cover the cost of the return shipping label. Free returns via Redo must follow all guidelines listed within the return policy. Items must be returned within the designated return window. To be eligible for a refund, exchange, or store credit, items must be in new condition, unwashed, and all tags attached. Final-sale and special discounted items are not eligible for free returns. *Restocking fees may still apply.

A. Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. You will receive a store credit if your return has been accepted.

Please note that any unapproved exchanges will not be accepted and the item(s) will be sent back at your expense.

A. We will process your return within 3-4 business days. Once we have processed your return we will send you a confirmation to your email.